Welcome to The Forest Practice

Part of the Radford and Mary Potter Primary Care Network

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The practice will close on Tuesday 8th June at 12pm for staff training.

What to do when the practice is closed:

– If you need urgent advice whilst the practice is closed please telephone 0115 942 3759 and your call will be diverted to the out of hours GP service.
– Please call 111 if you urgently need medical help or advice but it’s not a life-threatening situation.
– For immediate, life-threatening emergencies, continue to call 999 ·
– The Urgent Care Centre provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening, such as: minor burns or scalds, minor head injury with no loss of consciousness, skin infections or animal bites, suspected broken bones, sprains and strains (x-ray service available), eye infections or minor eye injuries. The Urgent Care Centre is open 7am – 9pm 365 days a year, and on London Road (next to the BBC Centre)

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How to access your Covid-19 vaccination status certificate: You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.

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From Monday 1st March 2021, the AskMyGP system will close at 12:30pm each weekday rather than 3pm.

For all routine and urgent requests, please send your request through AskMyGP between 8am-12:30pm on the day you wish to be contacted by a clinician.

For all urgent requests after 12:30pm, please call the surgery reception on 0115 9423759.

When the surgery is closed (every weekday after 6:30pm and weekends) please call 111 if you urgently need medical help or advice but it’s not a life-threatening situation.

For immediate, life- threatening emergencies, whatever the time, always call 999.

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It is our priority to ensure that all patients and staff are safe when visiting or working in the practice. To minimise risk, we ask that all patients who have an appointment, are wearing a face covering when they come into the practice. The face covering must cover your nose and mouth. If you would like to have a go at making your own, the government website has a handy instruction guide on what to do:  https://bit.ly/3eb6Iy9

In England, you must by law wear a face covering in the following settings:

• public transport
• taxis
• bus and coach stations, rail and tram stations, ports and terminals
• shops and supermarkets
• shopping centres
• auction houses
• premises providing hospitality, except when seated at a table to eat or drink
• post offices, banks, building societies, high-street solicitors and accountants
• estate agents
• theatres
• hair salons, barbers, nail salons, massage centres, tattoo and piercing parlours
• vets
• museums, galleries, cinemas, theatres, concert halls, cultural and heritage sites, aquariums, indoor zoos and visitor farms, bingo halls, amusement arcades, adventure activity centres, indoor sports stadiums, funfairs, theme parks, casinos, skating rinks, bowling alleys, indoor play areas
• libraries
• places of worship
• funeral service providers
• community centres, youth centres and social clubs
• exhibition halls and conference centres
• public areas in hotels and hostels
• storage and distribution facilities

You are expected to wear a face covering before entering any of these settings and must keep it on until you leave unless there is a reasonable excuse for removing it.

You should also wear a face covering in indoor places not listed here where social distancing may be difficult and where you will come into contact with people you do not normally meet.

If necessary the police and Transport for London (TfL) officers have enforcement powers, including issuing fines of £200 (reduced to £100 if paid within 14 days) for the first offence.

Repeat offenders receiving fines on public transport or in an indoor setting will have their fines doubled at each offence.

After the first offence there will be no discount. For example, receiving a second fine will amount to £400 and a third fine will be £800, up to a maximum value of £6,400. For more information, please visit the government website.