Please note: The practice is closed on 25th, 26th, 27th and 28th December, and 1st January for Christmas and New Year’s Day.
If you need urgent advice when the practice is closed, please call 0115 9423759 and you will be diverted to the out of hours GP.
Please call 111 if you urgently need medical help or advice but it’s not a life threatening situation.
For immediate, life-threatening emergencies, continue to call 999.
The Urgent Care Centre provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening, such as: minor burns or scalds, minor head injury with no loss of consciousness, skin infections or animal bites, suspected broken bones, sprains and strains (x-ray service available), eye infections or minor eye injuries. The Urgent Care Centre is open 7am-9pm 365 a year, and on London Road (next to the BBC Centre).
It is our priority to ensure that all patients and staff are safe when visiting or working in the practice. To minimise risk, we ask that all patients who have an appointment, are wearing a face covering when they come into the practice. The face covering must cover your nose and mouth. If you would like to have a go at making your own, the government website has a handy instruction guide on what to do: https://bit.ly/3eb6Iy9
In England, you must by law wear a face covering in the following settings:
You are expected to wear a face covering before entering any of these settings and must keep it on until you leave unless there is a reasonable excuse for removing it.
You should also wear a face covering in indoor places not listed here where social distancing may be difficult and where you will come into contact with people you do not normally meet.
If necessary the police and Transport for London (TfL) officers have enforcement powers, including issuing fines of £200 (reduced to £100 if paid within 14 days) for the first offence.
Repeat offenders receiving fines on public transport or in an indoor setting will have their fines doubled at each offence.
After the first offence there will be no discount. For example, receiving a second fine will amount to £400 and a third fine will be £800, up to a maximum value of £6,400. For more information, please visit the government website.