It is our priority to ensure that all patients and staff are safe when visiting or working in the practice. To minimise risk, we ask that all patients who have an appointment, are wearing a face covering when they come into the practice. The face covering must cover your nose and mouth. If you would like to have a go at making your own, the government website has a handy instruction guide on what to do: https://bit.ly/3eb6Iy9
As of 19/07/2021, you are still expected to wear a face covering before entering the Mary Potter Centre, and keep it on at all times (unless there is a reasonable excuse to remove it) until you have left the building. Despite most coronavirus restrictions being eased, the rule of face coverings in NHS buildings is following Public Health England infection prevention control guidelines.
How to access your Covid-19 vaccination status certificate: You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.
Please note that once all available appointments have been taken you will need to retry via AskMyGP on a day you are free. Please only put a request in through AskMyGP on a day when you are able to be seen.
For all urgent requests after 12:30pm, please call the surgery reception on 0115 9423759.
When the surgery is closed (every weekday after 6:30pm and weekends) please call 111 if you urgently need medical help or advice but it’s not a life-threatening situation.
For immediate, life- threatening emergencies, whatever the time, always call 999.